Personal data we may collect about you
How we may use your personal data
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
– to help us identify you and any accounts you hold with us
– statistical analysis- marketing
– see ‘Marketing and opting out’ below
– fraud prevention and detection
– billing and order fulfilment- customising this website and its content to your particular preferences
– to notify you any changes to this website or our services which may affect you- security vetting
– improving our services
Marketing and opting out
We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by mail, telephone, SMS, text/picture/video message, fax, email, other about products, services, promotions, special offers, charitable causes which may be of interest to you. If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further ‘Your rights’ below.
Disclosure of your personal data
We may disclose your personal data to:
– other companies within our group
– third parties for the purpose of fulfilling your booking
– our agents and service providers
– law enforcement agencies in connection with any investigation to help prevent unlawful activity
– our business partners in accordance with the ‘Marketing and opting out’ section above.
Credit Card Details
Usually all payments will be made through Pay Pal. On other occasions where credit card details are requested this is on behalf of the service provider i.e. the venue. We will only require the long number on the front of the card and the expiration date. We are not a merchant and will not be taking any payment from these credit cards. Once the details have been passed to the service provider concerned, we will remove the payment details from out system.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
– we store your personal data on secure servers
– payment details are encrypted using SSL technology
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
– give consent on his/her behalf to the processing of his or her personal data
– receive on his/her behalf any data protection notices
– give consent to the transfer of his/her personal data abroad
When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally. We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons:
– to recognise you whenever you visit this website
– to speed up access to this website (so you do not have to log on each time)
– to store your personal preferences- to build a profile about you
– to better target our marketing and advertising campaigns
The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.
For further information about cookies and how to disable them please go to: aboutcookies.org
Transfers of data out of the EEA
We may need to transfer your personal data to countries outside the EEA for the purpose of fulfilling your booking. Any transfer of your data will be subject to a European Commission approved contract which will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.Your rightsYou have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:- put your request in writing- include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)- attach a cheque in the amount of £10 made payable to Crème Conferences.- specify the personal data you want access to, including any account or reference numbers where applicable.You have the right to require us to correct any inaccuracies in your data free of charge and you also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should write to the address below.Website User Policy
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.You also agree:Not to reproduce, duplicate, copy or re-sell any part of our site.Not to access without authority, interfere with, damage or disrupt:any part of our site;any equipment or network on which our site is stored;any software used in the provision of our site; orany equipment or network or software owned or used by any third party.Content standardsThese content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.Contributions must:Be accurate (where they state facts).Be genuinely held (where they state opinions).Comply with applicable law in the UK and in any country from which they are posted.Contributions must not:Contain any material which is defamatory of any person.Contain any material which is obscene, offensive, hateful or inflammatory.Promote sexually explicit material.Promote violence.Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.Infringe any copyright, database right or trade mark of any other person.Be likely to deceive any person.Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.Promote any illegal activity.Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.Be likely to harass, upset, embarrass, alarm or annoy any other person.